Supplier Partnership

We distribute products through multiple channels including online marketplaces (Amazon, eBay), specialty retailers, independent shops, and direct-to-consumer platforms. Our multi-channel approach allows us to place products where they're most likely to succeed based on category, price point, and target audience.

Our order quantities vary by product category, seasonality, and sales velocity. Initial orders typically range from 50-200 units per SKU for testing market response. For established products with proven sales, our regular orders can range from 200-1,000+ units depending on category and sales volume.

We typically work with standard industry payment terms of Net 30 or Net 60 days. For new suppliers, we may start with a deposit and balance payment structure until the relationship is established. Long-term partners may qualify for more favorable terms as our relationship develops.

While we don't require exclusivity for all products, we may discuss exclusive arrangements for select categories or channels where we can demonstrate significant market penetration and sales potential. These arrangements are negotiated on a case-by-case basis to ensure they benefit both parties.

We work with suppliers to establish clear return and warranty policies that meet UK consumer expectations while being fair to all parties. Typically, we handle minor returns through our own processes but coordinate with suppliers on larger warranty issues or product defects.

We require standard product documentation including detailed specifications, high-resolution images, safety certifications relevant to the UK market (e.g., CE/UKCA marking), user manuals, and any required compliance documentation. For international suppliers, we also need export documentation and proof of ethical manufacturing practices.